This Privacy Policy describes how DailJili ("DailJili", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the DailJili platform at dailjili.com ("Platform"). This policy applies to all personal data processed in connection with your DailJili account and your use of our gaming, payment, and communication services.
DailJili is committed to protecting the privacy of all Filipino players. We comply fully with Republic Act No. 10173, also known as the Data Privacy Act of 2012, as well as the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
01 About This Policy
This policy applies to all users of the DailJili platform, including registered account holders, visitors to the website, and individuals who contact us through any of our communication channels. By creating a DailJili account or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
DailJili acts as the Personal Information Controller (PIC) as defined under the Data Privacy Act of 2012. This means we determine the purposes for which and the means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements.
02 Data We Collect
DailJili collects personal data that is necessary to provide our services, comply with legal obligations, and maintain a safe platform. The categories of data we collect include:
| Category |
Examples |
Purpose |
| Identity Data |
Full name, date of birth, nationality, government ID number |
Account registration, KYC verification |
| Contact Data |
Mobile number, email address, residential address |
Account communications, support, verification |
| Financial Data |
GCash / Maya account number, bank account number, transaction history |
Processing deposits and withdrawals, AML compliance |
| Technical Data |
IP address, device type, browser type, operating system, session data |
Security, fraud prevention, platform optimisation |
| Usage Data |
Games played, bet history, login timestamps, feature interactions |
Service delivery, responsible gaming monitoring, analytics |
| Communication Data |
Support chat transcripts, email correspondence, feedback submissions |
Customer support, complaint resolution, service improvement |
| Marketing Preferences |
Opt-in status for promotional emails and push notifications |
Sending relevant promotions where consent is given |
Sensitive Data: DailJili does not collect sensitive personal information such as race, religious beliefs, or health data unless required by law or directly relevant to a responsible gaming assessment. Where we do collect sensitive data, we apply additional safeguards and obtain explicit consent.
03 How We Collect Your Data
DailJili – Boracay White Beach, register and play securely
DailJili collects personal data through the following channels:
- Registration form: When you create a DailJili account, you provide identity and contact information directly.
- KYC verification: When you submit your government-issued ID and selfie for account verification.
- Payment transactions: When you deposit or withdraw via GCash, Maya, BDO, BPI, UnionBank, or other supported channels.
- Platform usage: Automatically collected as you browse and interact with DailJili features.
- Customer support: When you contact our team via live chat or email.
- Cookies and tracking technologies: As described in Section 7 of this policy.
04 How We Use Your Data
DailJili uses your personal data only for legitimate, clearly defined purposes. Here is how your data is used across our operations:
Account Management and Service Delivery
Your identity and contact data is used to create and maintain your DailJili account, verify your identity, process your transactions, and provide you with access to all platform features including games, promotions, and the VIP Club. Without this data, we cannot deliver the core services that DailJili offers.
Anti-Money Laundering (AML) and Fraud Prevention
DailJili is legally required to monitor transactions and player behaviour for signs of money laundering, fraud, and other financial crimes. Your financial transaction data and usage data are analysed as part of these compliance processes. This is a legal obligation, not optional.
Responsible Gaming Monitoring
DailJili uses your gaming activity data — including session length, betting patterns, and deposit frequency — to identify potential problem gambling behaviours. If patterns consistent with problem gambling are detected, our responsible gaming team may reach out to offer support tools. This processing is done in your genuine interest.
Customer Support
Communication data from your support interactions is used to resolve your queries, track complaint progress, and improve our support quality. Support records are retained for a reasonable period to allow for follow-up and dispute resolution.
Marketing Communications
Where you have opted in, DailJili may send you promotional emails or push notifications about bonuses, new games, or VIP Club updates. You can withdraw your marketing consent at any time through your account settings or by contacting support.
Platform Improvement
Aggregated, anonymised usage data helps our product team understand how players interact with the DailJili platform and where improvements can be made. This data does not identify you personally.
05 Legal Basis for Processing
Under the Data Privacy Act of 2012, DailJili relies on the following legal bases to process your personal data:
- Contract: Processing necessary to fulfil your DailJili account agreement, including account creation, game access, and payment processing.
- Legal obligation: Processing required to comply with Philippine laws, including KYC verification, AML monitoring, and tax reporting obligations.
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are balanced against your privacy rights.
- Consent: Processing for direct marketing communications, where you have clearly opted in. Consent can be withdrawn at any time.
06 Data Sharing and Third Parties
DailJili – Dumaguete Rizal Boulevard, data privacy you can trust
DailJili does not sell your personal data. We share data with third parties only where necessary for service delivery or legal compliance, and only under strict data processing agreements. The categories of third parties who may receive your data include:
- Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other payment gateway providers need certain data to process your transactions.
- KYC verification services: Third-party identity verification providers who assist in validating government-issued IDs.
- Game content providers: Game developers whose titles are hosted on DailJili may receive session-level technical data necessary to deliver gameplay.
- IT infrastructure: Cloud hosting and security providers who store and protect platform data on DailJili's behalf.
- Regulatory authorities: Philippine government bodies, including law enforcement and the NPC, where we are legally required to disclose information.
All third-party processors are contractually bound to use your data only for the specific purposes for which it was shared and to maintain appropriate security standards.
07 Cookies and Tracking Technologies
DailJili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit dailjili.com. Here is a breakdown of the cookie types we use:
- Essential cookies: Required for the platform to function — managing your login session, keeping your game wallet active, and securing your account. These cannot be disabled.
- Performance cookies: Help us understand how players navigate DailJili — which pages are visited most, where errors occur, and how load times can be improved. Data is aggregated and anonymised.
- Functional cookies: Remember your preferences, such as language settings or game display options, to personalise your experience.
- Marketing cookies: Used only where you have consented to receive personalised promotions. These help us show you relevant bonus offers based on your game preferences.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use DailJili normally. DailJili does not use third-party advertising networks that track you across external websites.
08 Data Retention
DailJili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. The general retention framework is as follows:
- Active accounts: Data is retained for the lifetime of your DailJili account and for a minimum of five years after account closure, in line with AML record-keeping requirements under Philippine law.
- Transaction records: Financial transaction data is retained for at least five years from the date of the transaction.
- KYC documents: Identity verification documents are retained for the period required by applicable regulations, typically five years post-account closure.
- Marketing data: Retained until you withdraw consent or request deletion, after which it is deleted within 30 days.
- Support records: Customer support communications are retained for up to three years from the date of the interaction.
When data is no longer needed for any legitimate purpose, DailJili securely deletes or anonymises it in accordance with our data disposal procedures.
09 Your Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding the personal data DailJili holds about you. We take all valid rights requests seriously and respond within 30 days.
Right to Access
Request a copy of the personal data DailJili holds about you, including the purposes of processing and the third parties we share it with.
Right to Rectification
Request correction of inaccurate or incomplete personal data. You can update most details directly in your DailJili account settings.
Right to Erasure
Request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the original purpose and no legal retention obligation applies.
Right to Object
Object to processing of your personal data for direct marketing or where we rely on legitimate interests as the legal basis, subject to overriding grounds.
Right to Data Portability
Request your personal data in a structured, commonly used, machine-readable format that you can transfer to another service provider.
Right to Restrict Processing
Request that we restrict processing of your data in specific situations, such as while a dispute about accuracy is being resolved.
To exercise any of these rights, contact DailJili support at support@dailjili.com with your full name and account registered mobile number. We may need to verify your identity before processing the request. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10 Security Measures
DailJili takes the security of your personal data seriously. We implement technical and organisational measures proportionate to the risk to protect your data against unauthorised access, loss, alteration, or disclosure. Our security practices include:
256-bit SSL Encryption
All data transmitted between your device and DailJili is encrypted in transit.
Encrypted Storage
Personal data at rest is encrypted using AES-256 or equivalent standards.
Access Controls
Only authorised personnel can access your data, with role-based permission systems in place.
Ongoing Monitoring
Automated systems monitor for unusual access patterns, breach attempts, and suspicious activity.
Vendor Agreements
All third-party processors are contractually bound to maintain equivalent security standards.
Breach Notification
In the event of a data breach, DailJili will notify affected players and the NPC as required by law.
While DailJili implements robust security measures, no system is completely immune to all threats. We encourage you to protect your own account by using a strong password, enabling two-factor authentication, and never sharing your login credentials.
11 Children's Privacy
DailJili is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that you are at least 18 years old, and this is verified through our KYC process.
If DailJili becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended and the data will be securely deleted. If you believe a minor has registered on DailJili, please contact us immediately at support@dailjili.com.
12 Changes to This Privacy Policy
DailJili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When material changes are made, we will notify you via email to your registered address or through a prominent notice on the DailJili platform prior to the change taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how DailJili protects your personal data. The effective date at the top of this page indicates when the policy was last reviewed and updated.
Your continued use of the DailJili platform after a Privacy Policy update takes effect constitutes your acceptance of the updated policy. If you do not agree with changes, you may close your account and request deletion of your data by contacting us.
13 How to Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the DailJili data privacy team through the following channels:
- Email: support@dailjili.com — mark your subject line "Privacy Request"
- Live Chat: Available 24/7 through the DailJili platform — ask to be connected to our privacy team
DailJili aims to respond to all privacy requests within 30 days. For complex requests, we may require an additional 30 days and will notify you if an extension is needed.
You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated and your concern has not been adequately addressed by DailJili.
